Contact us

WhatsApp is fastest. Send your route, dates and number of travellers to +92 333 5542877 and our ticketing team will reply during office hours.

Monday to Saturday, 9:00 AM to 6:00 PM (Pakistan time). We are closed on Sundays and public holidays.

Landline: 051-2120700 and 051-2120701. Mobile / WhatsApp: +92 333 5542877.

Yes. Our office is at Office No. 3, Aaly Plaza, Fazal-e-Haq Road, Block E, G-6/2, Blue Area, Islamabad. Use the map on this page for directions.

Departure city, destination, travel dates (and flexibility), number of adults, children and infants, cabin class, baggage needs and any preferred airline.

We aim to reply to messages received during office hours on the same working day; messages sent after hours are answered on the next working day.

Yes. Passport copies are needed to issue tickets with the correct names. Only share them with our official number, and never share card details on WhatsApp.

Send your PNR or ticket number on WhatsApp with the change you need. We will quote the airline’s fees and any fare difference before making the change.

Our office runs Monday to Saturday. For urgent issues at the airport outside office hours, contact the airline directly using the number on your e-ticket, then inform us.

Yes. Many clients book tickets for family travelling from Pakistan or for their own trips home, entirely on WhatsApp and email.

Our main office is in Blue Area, Islamabad. See the branches page on the O.S Travel & Tours website for current locations.

Email us or message on WhatsApp with your booking reference and details. A senior consultant will review and respond.